The Co-operative Bank of Kenya Limited, coop bank, is incorporated in Kenya under the Company Act and is additionally licensed to do the business of banking under the Banking Act. The Bank was initially been registered under the Co-operative Societies Act at the time of founding in 1965. This status was held up to and until June 27th, 2008 when the Bank’s Special General Meeting decided to incorporate under the Companies Act with a view to complying with the conditions for listing on the Nairobi Stock Exchange (NSE).

The Bank went public and was listed in NSE on December 22nd, 2008.

Shares earlier held by the 3,805 Co-operatives Societies and unions were ring-fenced under the CoopHoldings Co-operative Society Limited which became the important investor in the Bank with a 64.56% stake.

The Bank runs three subsidiary organizations, namely:

  • Kingdom Securities Limited, a stockbroking company with the bank holding a controlling 60% stake;
  • Co-opTrust Investment Services Limited, the fund management subsidiary fully-owned by the bank; and
  • Co-op Consultancy and Insurance Agency Limited (CCIA), the corporate finance, financial advisory, and capacity-building subsidiary firm wholly-owned by the bank.

Contact info, phone number, email

Head Office Physical Address: Cooperative Bank of Kenya Customer care Contacts
Co-operative House,

Haile Selassie Avenue,

P.O. Box 48231 – 00100, NAIROBI.

Telephone: 3276000 Fax: 219831

Cooperative Bank of Kenya Customer care Contacts

Our Contact Centre numbers are 0703 027 000, 020 277 6000

SMS line: 16111 Fax: 3276 518

E-mail support: customerservice@co-opbank.co.ke

Whatsapp line: 0736 690 101

Our Contact Centre is now available 24 hours a day, 7 days a week.

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