How to check your NSSF number online in kenya

Many people often wonder How to check NSSF number online in Kenya and have been making Kenyans scratch their heads for quite a long time now. This frequently happens if you happened to have lost your NSSF card and you want to retrieve your NSSF number for one reason or another. Make not despair. What you need to own is a computer or a mobile phone with a stable internet connection to access the official NSSF portal. This exclusive article seeks to shed some light and bring forth answers to some of the most pressing questions concerning how to check NSSF number online in Kenya.

How to check my nssf number online in Kenya

When you first register with the NSSF, you get an NSSF card that carries your name and NSSF number, among some other details. This distinguishes you with the system, as a part of the NSSF. It is by this number that you get to make your NSSF contributions, and comfortably complete any transactions with the organization.

NSSF rates

NSSF rates are utilised when deciding the payable pension of an individual. This varies depending on numerous factors as guided by the NSSF act. Here is a description of the different rates charged by the NSSF.

All employers with one or more employees should register with the National Social Security Fund. That is according to the newest NSSF act. The employer needs to :

  1. Roll as a contributing employer.
  2. Guarantee all her employees have enrolled with NSSF; on-time.
  3. Timely submission and deduction of full contributions by the 15th of each month (following month). There is also a 5%, of the monthly charges or remaining input, fine is charged on all later payments.
    Follow the pre-decided setup to file monthly returns by date 15 of every month (the following month).
  4. Keep an updated and clean record of the employee’s earnings and details.

Employers who have already satisfied section 19, by enrolling as contributing members, are required to compute NSSF contributions as 12% of the employee’s overall earnings. It is from the 12% that the employer will then remit 6% as the employees’ pensionable wages/salary. This forms the employers’ deduction. The remaining 6% is then deducted from the employees’ gross salary; making up the employees’ decreases. It should also be recorded that the employee is required to update his personal information with respects to the latest advancements in his/her life.

In the new NSSF optional rates, those who are not formally employed have remained given an opportunity to remit their contributions through the provident fund. These voluntary contributions are as follows:

  • Minimum monthly donation of Ksh 200, or yearly min-contribution of Ksh 4,800,
  • All the contributions can be made in cash or through the M-Pesa B/S No. 333300.

Going by the law of pension, there exist, two-tier classes, that is, tier I and tier II:

Tier I:

This applies to those who earn meagre income, and usually is described as Low Earning Limit (LEL), and has been based on Kenya’s minimum wage. Those contributions are a must.

Tier II:

Contributions in this second tier are not obligatory, provided the company or organisation be approved by the Retirement Benefits Authority to give an alternative plan other than NSSF (or out-of NSSF scheme). Nevertheless, if an employee petitions early retirement or leaves employment, the funds need to be transferred into NSSF account or an alternative system, allowed for tier II.

How to check my NSSF number online Kenya

How to check NSSF number online in Kenya continues to challenge many people seeking to retrieve their NSSF numbers. Check NSSF no online through the NSSF self-service portal. You can likewise contact the NSSF help team to retrieve your NSSF number.

How to check NSSF balance on phone

How to check NSSF balance is one of the commonly asked questions. This information helps you make an informed decision on how much you should save to achieve your desired targets within a given number of years. The process involved is quite simple, just as it is when you want to check NSSF status. Below is a detailed outline of how to check NSSF balance on the phone:

  1. Use the number 6773 to send NSSF as a message. You will then follow the instruction provided.
  2. Type NSSF< leave space> NSSF No < leave space> Date of Birth Full Names, and send it to 6773. This data will be used to validate your legitimacy.
  3. Once you have passed the test and validated, a PIN will be sent to you.
    With the pin, type “Bal,” the PIN (new), and send to 6773
  4. Once this process has been completed, you can proceed to view your balance.

How to check your NSSF number online in kenya


Unlike in the past where the only means to check my NSSF number was by visiting NSSF offices, today you can promptly check your figure through the NSSF member self-service portal. This has made it very easy for one to check NSSF number, without too much hustle. Progress in technology proceeds to work in favour of most people, and in that case, NSSF transactions have presently been simplified.



  2. Thank you for this assistance with finding our forgotten or lost NSSF numbers. My only concern is that it is too open and non-confidential. We have full names plus ID numbers here for anyone to see. Is there a way it can be more confidential? I thought I would just find ‘how to check my nssf number very quickly’, but that has not been the case. I am yet to find my number, or maybe I go physically to the NSSF office? Please help!


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