The Kenya Power and Lighting Company (KPLC) has continually had to deal with several grievances from the majority of its unsatisfied consumers about token pricing in Kenya. We are going to take a look at the KPLC token prices and tariffs in 2019. The latter hurdle has left many electricity consumers in Kenya dissatisfied with the prevailing metric of buying KPLC tokens. Prepaid metering was intentionally adopted to introduce some convenience into KPLC power billing systems. It is apparent that many people in the country still do not understand how Kenya power’s complicated system worked and allocate their token units. The main issue raised by consumers is diverse possibilities in the number of prepaid tokens awarded for a given sum of money and date and time of the month.
KPLC Token Prices 2019
Most Kenya power users fancy to buy power token when the month is about to end, advisedly to get more tokens, at least confirmed by some customers. Prices of KPLC prepaid tokens are calculated automatically by their system and are inclusive of a fixed monthly charge of Ksh 150. Apart from KPLC token price, mobile money costs of approximately Ksh 22 apply for customers who choose to use Safaricom’s M-Pesa payment option. When buying the KPLC tokens for the very first time in a month, most electricity consumers usually receive less than 5 units from KPLC. As a matter of fact, purchasers receive more power token for all succeeding purchases in the same month no matter what they do.
Kenya Power Customers who purchase more tokens purposely to last longer than one month often acquire double fixed charges. As a result of this issue, such customers end up receiving very little tokens when making the next token purchase. KPLC token cost per prepaid unit varied greatly depending on the course of the month, previous Kpower usage, and also the punctuality of paying fixed charges.
How KPLC Bills you for power
Kenya power and lighting (KPLC) is keen to regulate power expenditure depending on customer load. For this speculation, KPLC token prices for heavy duty usage such as industrial usage are relatively higher than that of domestic power consumers and other low duty consumers like home lighting. In practice, the first 50 p units of power consumed in one month are billed at a low price rate. When monthly Kenya power units exceed 51 units, the entire cost of electricity may add up to nearly six times. Users who spend more than 1500 units in a single month acquire even higher prices of power and are all handled as commercial clients.
KPLC token buying process is exhaustive, and it includes virtual money wallets such as Equitel, M-Pesa, electronic system token generation method, and monitoring of the power tokens. Upon depletion, power is remotely disconnected from KPLC servers prompting the user to purchase another power plan. It is useful to understand how energy is measured before attempting to explain the pricing methods. Prepaid power meters, for example, measure electric energy in Kilowatt-Hours, which is abbreviated as KwH. One Kilowatt-Hour KwH is a measure of a 1,000 watts. Home and commercial devices are marked with power consumption scale, indicating how much energy they use in the circuit.
Calculating power consumption in Kenya
A bulb which is rated at 100 watts will apply about 0.1KwH every hour when switched on continuously. This means that the bulb will spend one Kilowatt-Hour when left on for a continuous 10 hours. The Kenya power and lighting company employs a designated token charge which does not change frequently. Below is an outline of the Kenya power tariff in use;
kplc tariff in Kenya
Many Kenyans fancy buying tokens at the end of the month. Even with that said, this belief is very misleading as it does not promise that one more tokens. The Kenya power and lighting company tariff displayed below clearly indicate all the prepaid power metering techniques that are used to bill power users.
How to Pay for KPLC Tokens via Mpesa
- Go to your Safaricom menu, then select M-PESA.
- Select the Lipa Na M-PESA option, then Pay Bill number 888880.
- Now, Key in your full KPLC prepaid meter number.
- Finally, the amount to pay should be between Ks100 and Ks35,000.
- Wait for the confirmation message
KPLC Contact support – KPLC Customer Care Contact Centre
Please call the Kenya Power customer care contact center hotline numbers which are 95551 or 0703070707 or 0732170170 for service-related questions.
KPLC National Customer Care Contact Numbers
Tel: 95551 or 0732 170 170/0703 070 707
KPLC Telephone Number
Tel: +254 203201000
KPLC Email address