Safaricom implemented the new Mpesa charges and rates after the Kenyan government introduced a 2% increase on the excise duty tax charged on service providers. This increase pushed Safaricom to adjust upwards the amount they impose you to transact on Mpesa.

Mpesa Charges for Withdrawal from a Mpesa Agent

Minimum KshMaximum KshM-PESA Charges Ksh
149N/A
5010010
10150027
5011,00028
1,0011,50028
1,5012,50028
2,5013,50050
3,5015,00067
5,0017,50084
7,50110,000112
10,00115,000162
15,00120,000180
20,00135,000191
35,00150,000270
50,00170,000300

Mpesa Rates for Transfer to Unregistered Users

Minimum KshMaximum KshM-PESA Charges
149N/A
50100N/A
10150045
5011,00049
1,0011,50059
1,5012,50074
2,5013,500112
3,5015,000135
5,0017,500166
7,50110,000205
10,00115,000265
15,00120,000288
20,00125,000309
25,00135,000303
35,00150,000N/A
50,00170,000N/A

Mpesa charges for sending money to Mpesa Users

Minimum KshMaximum KshM-PESA Charges
149Free
50100Free
10150011
5011,00015
1,0011,50026
1,5012,50041
2,5013,50056
3,5015,00061
5,0017,50077
7,50110,00087
10,00115,00097
15,00120,000102
20,00135,000105
35,00150,000105
50,00170,000105

Mpesa Transactions Rates: ATM Withdrawal

Minimum KshMaximum KshM-PESA Charges
2002,50034
2,5015,00067
5,00110,000112
10,00120,000197

The following are the new Mpesa charges for sending money that was updated in 2019 by Safaricom LLC.

NOTE The following:

  • The maximum Mpesa Account Balance one can maintain Kshs 100,000
  • Maximum Daily Mpesa Transaction Value is Kshs 140,000. Maximum per transaction is KSHs.70,000
  • No withdrawal for Kshs 50 at a Mpesa agent or ATM outlet
  • Your Safaricom SIM card and Mpesa account must be active to transact
  • No direct cash deposits are permitted into other Mpesa customers account.
  • You get Bonga points when transacting using Mpesa.

Lipa Na Mpesa Charges 2019

Lipa Na Mpesa is a service that enables you to buy and pay for goods and services instantly through the Mpesa menu on your phone and likewise to Pay Bills like Rent, Parking, NHIF, Electricity, water, Insurance, etc

To use Lipa Na Mpesa service when buying goods, go to your Mpesa Menu, select Lipa Na Mpesa and select to Buy Goods and services, then enter the Till Number given by the merchant then follow the prompts to complete the transactions.

Charges for Buy Good and Services

For the consumer buying the goods, the service is absolutely free for the merchant, a small charge of 1% of the value of the transaction is imposed on every transaction. This imposed value is recovered by Safaricom when the Merchant or seller moves his collections from the Till number. You should receive verification messages from Mpesa. For Paying Bills, to choose PayBill, enter the pay bill number, account, and the amount.

This is a cash collection service by Safaricom that enables organisations to collect money automatically from your customers through Mpesa
Lipa Na Mpesa charges vary from standard Mpesa fees and other transaction costs. You can use the Paybill service to pay between Ks50 shillings and Kshs 70,000. To check for Lipa Na Mpesa charges:

  • Dial *234# on your phone
  • Select option 2 on the Menu “My Mpesa Information.”
  • Choose option two again, “Tariff Query.”
  • Select Option 5 “Lipa Na Mpesa”
  • Enter the Paybill Number or Merchant Till Number
  • Enter the total amount charged by the business
  • You will get SMS notification for the cost of transaction for that amount to that Pay bill number.

Note that, for Lipa Na Mpesa Charges and rates and tariff, You need the business Playbill number or Merchant Till number to get the corresponding Lipa Na Mpesa prices.

When shopping online in Kenya, select Lipa Na Mpesa mode of payment from the possible modes, follow the steps given to complete to transaction.

You only require your Bonga PIN to validate payments using Lipa Na Mpesa online, protected Bonga Points transfer and buying of Data Bundles via Mpesa.

To get your Bonga point PIN,

For Prepaid Safaricom customers, dial *126*5# and provide relevant information

For PostPaid Safaricom customers call line 200 for assistance. If you need to replace your Bonga PIN, Dial *126*5# and use the options offered. Contact Safaricom for a fast response.

Revised Lipa Na M-Pesa charges (2019)

Recently, Safaricom evaluated the Lipa Na M-Pesa charges by reducing them from 1% of the total cost sent to 0.5% of the total amount released. Having cut the prices by half is a symbol of social accountability that Safaricom has exemplified. It is not like they do not appreciate the profits. But sympathizing with the stakeholders is one virtue that cannot be taken for granted.

Also Read: Fadhili Loan App Kenya-Fadhili loan application

Nonetheless, the charges will not apply for Petrol Station pay bills services and gaming merchants. For payments over Ksh 40,000, there will be a flat fee of Ks 200. However, transactions under 200/= will not be charged. Presently, Mpesa has more than 24milllion customers across the country 114000 M-Pesa Agents and about 54,000 merchants, which is a reasonable threshold that is increasing by the day.

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